1. Introduction
Welcome to Heybet. These Terms and Conditions ("Terms") apply to your use of the Heybet platform and all its services. By accessing the platform or creating an account, you are deemed to have accepted these Terms.
We always want our users to make informed decisions when using the platform. That's why HeybetEvery rule is presented in plain, clear English so there is no room for confusion. If you have any questions, feel free to reach out to our support team.
2. Account Registration
To create an account on Heybet, you must meet the following requirements:
- You must be at least 18 years years of age.
- Each person may only One Account per person. If multiple accounts are detected, all of them will be closed.
- All details provided at registration — including your name, address, phone number, and other information — must be accurate and truthful.
- Accounts created with false information may be closed at any time and the balance may be forfeited.
- Keep your password strong and never share it with anyone.
Account Verification
After registration, Heybet may verify your identity. Some services may be limited until verification is complete. This is done entirely for your own protection.
3. KYC Verification Process
The Know Your Customer (KYC) process is used to ensure security that meets international standards. Heybet The following documents may be required for KYC verification:
- National ID (NID) or Passport
- Proof of address (e.g. utility bill or bank statement)
- Payment Method Verification
KYC verification is typically completed within 24–72 hours of document submission. Large withdrawals may be held until verification is complete.
4. Betting Rules
Keep the following in mind when placing bets on Heybet:
Bet Acceptance & Cancellation
Once a bet is confirmed, it generally cannot be cancelled. However, Heybet may issue a refund in the event of a technical error or event cancellation.
Minimum & Maximum Bets
Separate minimum and maximum bet limits apply to each game and event. These limits may change at any time and will be updated on the platform.
Odds Changes
Odds may change before a bet is confirmed. The odds displayed at the time of confirmation are final. Heybet We always strive to display accurate and up-to-date odds.
5. Payments & Withdrawals
Deposits and withdrawals on Heybet are straightforward and secure. However, the following important rules apply:
- Deposits must be made from your own account only. Payments from third parties are not accepted.
- Withdrawals are generally returned to the same payment method used for the original deposit.
- Withdrawals typically take 1–5 business days to process.
- The minimum withdrawal amount varies depending on the payment method.
- Heybet reserves the right to verify any transaction to prevent money laundering.
Transaction Cancellation
A withdrawal request can be cancelled before processing begins. Once processing has started, cancellation is no longer possible.
6. Bonus & Promotion Terms
Heybet regularly offers a variety of bonuses and promotions. Each offer comes with its own terms, which are listed on the offer page. General bonus terms include:
- Wagering Requirement: To withdraw a bonus, you must place a specified amount of bets (typically 10x–30x the bonus value).
- Validity: Each bonus has a specific expiry period. Any unused bonus will be forfeited once it expires.
- Game Restrictions: Some bonuses are only valid for use on specific games.
- Multiple Bonuses: Multiple bonuses cannot be active at the same time unless otherwise specified.
7. Responsible Gaming
Heybet believes gaming should be entertainment, not a problem. We place the highest importance on every user's wellbeing and mental health. That's why we offer the following:
- Deposit Limit: You can set your own daily, weekly, or monthly deposit limits.
- Self-Exclusion: You can temporarily suspend your account for a set period of time whenever you choose.
- Cooling-Off Period: You may take a break ranging from 24 hours up to 6 weeks.
- Reality Check: You will receive periodic reminders about your gaming session duration and spending.
For more details, please see our Responsible Play View page.
8. Prohibited Activities
The following activities are strictly prohibited on Heybet:
- Creating or operating multiple accounts
- Placing bets using bots, scripts, or automated software
- Using the platform for money laundering or illegal fund transfers
- Abusing bonus terms or exploiting system vulnerabilities
- Attempting unauthorized access to another user's account
- Placing bets using match-fixing or insider information
- Attempting to hack or damage any part of the platform
9. Privacy & Data Protection
Heybet takes the protection of your personal information extremely seriously. We never sell your data to third parties. To learn more about how your data is used, please see our Privacy Policy View page.
By using the platform, you agree that we may monitor your activity for the purpose of improving our services and preventing fraud.
10. Changes to Terms & Conditions
Heybet reserves the right to update these terms at any time. For significant changes, we will notify you in advance by email or through the platform. Continued use of the platform after any changes constitutes your acceptance of the updated terms.
The date of the latest update is always shown at the top of this page. Contact the support team if you need a copy of a previous version of the terms.