Your Well-Being is Our Priority

On HeyBet Responsible Gaming

Enjoy the fun — within limits. At HeyBet, we believe gaming is truly enjoyable only when paired with a sense of responsibility.

18+ Only
Limit-Setting Feature
24/7 Support
18+
Minimum Age Requirement
24/7
Support
5
Protection Tools Available
0 BDT
Cost of Getting Help

For Responsible Gaming HeyBet's Tools

HeyBet is more than a gaming platform — it is a responsible environment where your well-being always comes first.

Deposit Limit

You can set how much you want to deposit daily, weekly, or monthly. Limits take effect immediately once set, but if you want to increase a limit, you'll need to wait 72 hours.

Session Timer

Set a time limit for your sessions in advance. Once the time is up, HeyBet will automatically notify you and prompt you to take a break.

Cooling-Off Period

Need to take a break? Temporarily deactivate your account for anywhere from 1 day to 6 weeks. During this period, no bets or deposits will be possible.

Reality Check

At set intervals, a pop-up will remind you how long you have been playing and how much you have won or lost. Stay grounded and keep track of reality.

Self-Exclusion

If you feel gaming is getting out of control, you can permanently close your account for anywhere between 6 months and 5 years. This is the strongest protection tool available.

Age Verification & KYC

HeyBet strictly prohibits anyone under 18 from accessing its gaming services. Age and identity are verified at registration — this is a non-negotiable requirement.

What is responsible gaming and why does it matter?

Online gaming and betting are a popular form of entertainment for many people. But like any entertainment, it is important to stay within healthy boundaries. Responsible gaming means enjoying yourself in a way that does not negatively affect your finances, mental health, or family life. HeyBet always wants its members to play with enjoyment and awareness.

Online gaming is growing rapidly in Bangladesh. Many people enjoy cricket betting or casino games on HeyBet from the comfort of home in their spare time. But what starts as fun can sometimes become a habit — and a habit can turn into an addiction. To prevent that from happening, we believe in responsible gaming and encourage all members to stay mindful.

Remember: betting is entertainment, not a source of income. Keep that in mind every time you play.

What are the signs of problem gambling?

Most people don't realize when their gaming is becoming a problem. Watch out for these common warning signs:

  • Chasing losses by continuing to play in an attempt to recover money lost.
  • Neglecting daily responsibilities, family, or work because of gaming.
  • Hiding how much you are playing or losing from family or friends.
  • Feeling restless or irritable when not gaming.
  • Borrowing money or dipping into savings to fund your gaming.
  • Repeatedly trying to stop but being unable to.

If you notice any of the signs above in yourself, take action now. There is nothing to hide — asking for help takes courage.

10 Tips for Safe Gaming

Following HeyBet's responsible gaming guidelines helps you enjoy the experience while avoiding potential problems:

  • Set a budget in advance and stick to it.
  • Never chase losses by increasing your bets.
  • Avoid gaming while drinking or when you're tired.
  • Take regular breaks — at least 10 minutes every hour.
  • Never use gaming as a way to relieve stress.
  • Do not trust any "strategy" that promises guaranteed wins — gaming always carries risk.
  • Review your gaming history regularly.
  • Be honest with your family and friends.
  • Keep HeyBet's limit-setting tools active.
  • Don't hesitate to reach out for help if you need it.

Minor Protection

HeyBet strictly prevents anyone under 18 from accessing the platform. That said, if you have children or teenagers at home, it is worth taking a few extra precautions:

  • Use a password or biometric lock on your device.
  • Do not keep auto-login enabled on the HeyBet app or website.
  • Try to avoid gaming in front of children.
  • Do not save payment card details on your device.
  • Consider using parental control software.

If you suspect a minor is using your account, please contact our support team immediately.

Self-Assessment

Ask yourself the following questions. If you answer yes to most of them, it may be time to seek help:

Did I go over my budget last month? Risk Level
Have I hidden my gaming from family?
Have I kept playing to try to win back my losses?
Finding it hard to control how long you play?

Where can you get help?

If you feel gaming is having a negative impact on your life, the HeyBet support team is always here for you. Reach out to us or visit our FAQ page for more information. Remember, asking for help isn't a weakness — it's the first step toward responsible gaming.

How do I set limits?

1
Log in to your account

Access your HeyBet account.

2
Open Settings

Go to the "Responsible Gaming" option in the profile menu.

3
Set a Limit

Enter your deposit, bet, or session time limits.

4
Confirm

Save — your limit will take effect immediately.

Need Help?

Our support team is available 24 hours a day, 7 days a week. Feel free to reach out with any questions.

View FAQ

About Responsible Gaming Questions & Answers

Not at all. Responsible gaming is for everyone — including those who play purely for fun. Setting limits, managing your time, and staying within a budget are all part of healthy gaming habits. It is not just about avoiding problems; it is about being able to enjoy gaming for the long term.

Your account cannot be reactivated before the self-exclusion period ends. Once the set period (6 months to 5 years) has passed, you can submit a request to return. However, we recommend taking time to prepare yourself mentally before coming back, and seeking professional support if needed.

Lowering your deposit limit takes effect immediately. Raising it, however, requires a 72-hour waiting period. This rule is intentional — it prevents impulsive decisions that could lead to depositing more than planned.

No. To open an account on HeyBet, you must be at least 18 years old. Identity is verified at registration, and accounts are suspended immediately in any suspicious case.

Yes. Your account balance remains completely safe during a cooling-off or self-exclusion period. You simply won't be able to make new deposits or place bets. Once the period ends, you'll be able to withdraw your balance as normal.

You can set your reality check interval in Settings — 30 minutes, 1 hour, or 2 hours. After the chosen interval, a pop-up will appear showing how long you have been playing and your net result. You can then choose to continue or stop.
Enjoy Responsibly

Join HeyBet today — Have Fun Within Limits

HeyBet ensures your safety and well-being at every step. Use our responsible gaming tools to enjoy cricket betting, casino, fish games, and much more.

Under 18s are not permitted. Please play responsibly.

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